Privacy policy
This explains, in plain English, how we look after the information you share with us.
Who we are
Hand in Hand Foundation CIO, registered charity number 1164287, Unit 12, Upper Floor, Threemilestone, Truro, TR4 9LD. We are responsible for the personal information you give us.
What we collect
When you request a callback we collect your name, phone number, email address, the main issue you choose, your preferred call time and anything else you choose to tell us.
We also count page visits and which website sent visitors to us, without identifying you.
How we use it
Only to respond to your enquiry and help you find support.
If a partner organisation could help you, we will ask before sharing your details with them.
What we never do
We do not sell your information or use it for unrelated marketing.
How long we keep it
We keep enquiry details only for as long as needed to help you and meet our legal obligations.
Your rights
You can ask to see, correct or delete the information we hold about you, or object to how we use it. Contact us on 01872 859 515 or at the address above.
You can also complain to the Information Commissioner's Office at ico.org.uk.