Working but struggling

Struggling on zero-hours or part-time work?

Unpredictable pay makes budgeting hard. Here's how to steady things and where to get help when hours drop.

At a glance

  • Budget around your lowest typical month, not your best one.
  • Universal Credit can rise automatically when your earnings fall.
  • Tell creditors early if your hours drop — offering a lower payment is better than missing one.
  • You still have rights at work, including holiday pay and the minimum wage.

Free, confidential help:

01872 859 515Request a callback

Handling uneven pay

  • Set aside a little in good weeks to cover quieter ones, if you can.
  • Keep payslips together — you'll need them for benefits and payment plans.
  • Ask for bill dates to be moved to just after payday.

When hours suddenly drop

  • Report changes to Universal Credit straight away.
  • Contact priority creditors before a payment is missed.
  • Call us — we can help you put together a realistic offer to creditors.

Common questions

Can creditors refuse a lower payment?
They can, but most will accept a fair offer backed by a budget. We can help you prepare one.

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